Customer Feedback

Feedback from customers

The following feedback is only a small sample of the many lovely comments we have received since March 2012 when we first decided to share some of the feedback we were receiving from our customers by email. At this time we do not have an automated feedback form as we do at our other web site Lorraine Miniatures but it is something we are looking into. However, the feedback is genuine and unabridged. Thank you to every one who has freely submitted their comments. Best wishes, Lorraine Cooper

28th March 2012 - Hello, Just wanted to let you know that my kits arrived very fast in only about 7 days and I absolutely love them. It was so much fun opening the package and seeing all the lovely things. I will be shopping here again.The quality of the kits is very, very nice. I really appreciate it and thank you again! Wendy, USA

3rd April 2012- Thank you so much for my kits, I am really looking forward to making them up. Great service by the way! Julie, Michigan USA
8th April 2012 - Excellent customer service, will be back. Fantastic selection, well done. Amelia, Edingburgh
19th April 2012 - First shopping experience with the craft pack company, so far so good, order arrived in record time and they look amazing, lovely packaging and lots of materials in the kits. I am so looking ofrward to making up my little packages and clothes on a rainy day. Anita, Co Down
2nd May 2012 - the choice is endless, how you come up with all these marvelous ideas is beyond me. I found it difficult to choose so I ordered quite a bit. I have no doubt I will also be back for more. Got my items the day after I ordered, now that's service for you :)
Many thanks and best wishes Carol, Stockport.
11th May 2012 - great web site, excellent choice, lovely items quickly delivered. Thanks again Lorraine, June, Seven Oaks, UK
14th May 2012 - I found a great range of craft materials for my projects on your web site, I've jsut poped over the Lorraine Miniatures too and bought some items from there, what I liked was the different selections I found on both web sites. Gosh, I was so tempted I had to restrain myself otherwise I would have been totally carried away! Pat, South Wales
23rd May 2012 - Thanks you for rapid delivery of my order. The kits are really well presented and easy to make up. The instructions are excellent, you can't go wrong. Cheers, Nikki, Bodmin, Cornwall, UK
3rd June 2012 - I spend a fortune but got an amazing number of items for my money, great value and service from this excellent company. Donna, Mid Glamorgan
12th June 2012 - loved the kits, not sure about the colour of the web site though, a bit garish, but each to their own, it didn't put me off and I received some great stuff that I have made up and am very impressed with. Kerry, Essex, UK
10th July 2012 - web site easy to use, need more time to browse though as I was on there 2 hours and still didn't get round to seeing everything! you could lose a day of your life easily on your web site browsing all of the lovely stuff you have on there. I think I will have to simply have another look and place another order! Thanks, Jodie,Sheffield, UK
21st July 2012 - Great service from Lorraine, thanks for all your help order arrived safely and I am so enjoying making up my little kits. Colleen, New Zealand
19th August 2012 - Quik delivery of great products. Heather, Banbury, UK
24th August 2012 - I've been a regular customer or Craft Pack for many years. I was sad to see Emma go but I can honsetly say that Lorraine is a treasure and goes that extra mile to help. I am thrilled that Craft Pack is still thriving under her ownership and I am enjoying the new designs that just keep on coming. Well done Lorraine and best wishes for the future. June, UK
11th September 2012 - I'm new to the miniature scene and thought I would have a go at some of the DIY kits from the craft pack company. I was a little nervous at first but after my first order I am so thrilled with the end result I am plannign to go back and buy more! Kind regards, Olive, Nottingham, UK
19th September 2012 - I was amazed how quickly my ordered arrived and how lovely the kits are. I found you through a friend and am totally smitten now so I will no doubt be back soon. Kathleen, New Jersey, USA
29th September 2012 - Lorraine I bought some kits from you at Miniatura and this was my first purchase of your kits. I was impressed by your range and by your helpfulness at the show. I only have one critisism, if you can call it that? I would like to see more gentlemans kits as you didn't have many with you at the show and I can't see many on the web site, I'm looking for things for a gentlemans bathroom/bedroom. Pauline, Coventry, UK
2nd October 2012 - Hi, Just wanted to thank you for my order and for your very fast dispatch time. Best wishes, Shar, Leicestershire, UK
3rd October 2012 - Thank you for the prompt despatch of this order, I received it today.  I can't wait to get going on the bridal shop now. Thanks again, Kathy, Sudbury, Suffolk, UK
18th October 2012 - I love the kits and i've already made some up, they are just as described and I was pleased that mone looked just like the one on the packet! Miranda, Barcelona, Spain
4th November 2012 - Thank you so much for my order which arrived so quickly.  I am delighted with the packs and with those I bought at Miniaturia.  Many thanks.  Grace

6th December 2012 - Many thanks for quick delivery, good packing and excellent kits that go together beautifully just as shown on the package front! Ann, Shropshire UK

20th December 2012 - Great value and quality, many thanks. Sandra, Cheshire

6th January 2013 - Thrilled with my wee kits....I'll be back for more very soon. Marion, Glasgow, UK

18th January 2013 - I think that the kits are good value for money and there is always more than enough materials to make them up. I highly recommend this company. Julia, New Zealand

29th January 2013 - Many thanks, just what I needed, thank you for the extra material. Amy, London

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